Shipping and collection at the winery
Free shipping throughout Italy, paid shipping to part of the European Union, or collect your wines at the winery in Quart.
Updated on
Where we ship
Within Italy with GLS. For Livigno, Campione d’Italia, San Marino and Vatican City, write to us before ordering.
In the European Union with Mail Boxes Etc., to these countries: Germany, Austria, Luxembourg, Spain, Portugal, Slovenia, Croatia, the Czech Republic, Slovakia, Hungary, Bulgaria, Romania, Greece, Cyprus and Malta. We don’t ship to the Canary Islands, Ceuta and Melilla, Heligoland, Büsingen or Mount Athos.
Abroad we only ship still wines, up to 24 bottles per order: no sparkling wine, beer or gift boxes. For larger orders or other countries write to us, or collect your wines at the winery.
What it costs
Shipping within Italy is always free. It needs at least 3 bottles of 0.75 litres or smaller; magnums and gift boxes can be shipped on their own.
In the European Union, VAT included, for 0.75-litre bottles (a magnum counts as two): to Germany, Austria and Luxembourg €45 up to 6 bottles, €70 up to 12, €100 up to 24; to the other countries €75, €95 and €130. The exact cost shows at checkout, before you pay.
How long it takes
We prepare the order within 1 or 2 working days of payment. GLS then usually delivers in 1-3 working days; Calabria, Sicily, Sardinia and the smaller islands take a few days more. In the European Union Mail Boxes Etc. usually delivers in 3-6 working days. In any case we deliver within 30 days of the order.
When the parcel leaves we email you the tracking link.
GLS delivers on working days, during office hours: choose an address where someone is in, or your office. If nobody is there, they leave a notice to rearrange delivery.
If the parcel arrives damaged
If the box is visibly damaged, sign for it with the words “accepted subject to inspection”. If a bottle is broken, write to info@grosjeanvins.it with the order number and, if you can, a photo: we replace it at our cost or refund it, as you prefer.
Collection at the winery
At checkout choose “Collect at the winery”: no minimum and no cost. We write to you when the order is ready. Come during the winery’s opening hours with your order number.
The winery is at Frazione Ollignan 2, 11020 Quart (AO).