Gift vouchers and discount codes
A gift voucher is value to spend with us; a discount code is a discount. They work differently.
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The gift voucher
- You choose its value, from €20 to €500, and it is valid for 12 months from payment: the expiry date is on the voucher. After it expires, the balance can no longer be used.
- It can be used for wines online and at the winery and for every experience, also several times: what is left stays on the voucher.
- It cannot be exchanged for money and gives no cash change.
- Whoever has the code can use it: keep it like cash. If you lose it, write to us with the order number.
- You get it at once to print or forward; if you give us the recipient’s email, we send it on the day you choose.
You can withdraw from the purchase within 14 days, if the voucher hasn’t been used: we refund you in full. See Withdrawal.
Discount codes
A discount code reduces the price of an order. One per order, with the conditions (validity, products, minimum order) stated where you received it. A code and a gift voucher can be used together.